"Lily, what have I told you? Customers deserve our utmost respect and warmth. Where was that sincerity today?"

Lily hadn't anticipated her attempt at charm would land her on the chopping block.

“I was sincere! They were pretending. If she's a rich man's plaything, why the charade of modesty and selflessness?"

Sanford's expression frosted over.

"Remy, I'll ask once more. Are you keeping this employee?"

Remy internally berated Lily's ungratefulness, though his face wore a strained smile.

“Mr. Robles, Lily's green and blunt. Please excuse her."

Sanford's patience was threadbare.

He bypassed further discussion with Remy, reaching for his phone to dial Norwood instead.

The call was picked up promptly.

“Sanford, fancy a drink?" Norwood asked.

“No. I brought my girlfriend to your dealership to get a car," Sanford started, a certain coolness in his tone.

"Just a heads-up, when you have a moment, review your sales manager. You may want to confirm whether he's overstepped his authority, recruiting unfit staff and tarnishing your business reputation.”

It was rare to witness Sanford lose his cool, and the icy edge in his voice wasn't Lost on Norwood.

“Who's managing the floor today?" Norwood asked.

“Remy."

“Got it. Have you paid?" Norwood queried.

"Yes."

"You could've let me know you were car shopping. I could have given you some discount."

“It's alright. Goodbye.”

“Goodbye."

Remy's complexion paled considerably at the exchange.