What did Mrs. Jenkins mean by saying Barbara had endured so much hardship over time?

She studied at an esteemed academy, not in some destitute slum. How could she have suffered?

What other kind of Luxurious treatment awaited Barbara?!

Doris seemed to think of something and inquired, “Mrs. Jenkins, how should we arrange Miss Barbara's abode? The prestigious Zenith Pavilion has already been given to Miss Vivian..."

Vivian was startled. Was Barbara about to contend with her for the Zenith Pavilion?