Glancing at the caller ID, he saw it was his brother, Fred.

“What's happening, Fred?" Kent inquired, his voice deep and serious.

“Did the airport pickup go smoothly? I asked you to handle it well."

“Actually. Fred started, then paused.

"The airport staff mentioned some infectious disease patients requiring isolation. They've restricted access, not allowing anyone in or out. So, I couldn't get in to pick them up." Fred's voice conveyed a touch of embarrassment and helplessness.